SMB Accident Repair Specialists : Client Testimonials
Client Testimonials
Dear Sir
Car: Rover 75
Thank you for an excellent job and for everything you have done for me. I will definitely come to SMB if I bump my car again.
June 2008
Mrs Kelly, Didsbury, Manchester
Dear Sir
Car: Suzuki Vitara
Very efficient service, kept me informed of the progress throughout. Friendly professional staff, on the phone and the delivery driver. Car returned in immaculate condition. Thank you.
May 2008
Mrs Livingstone, Bosley, Cheshire
Dear Sir
Car: Rover
Thank you for the service you gave me. All the staff I spoke to were very nice and helpful, they are a credit to the company
April 2008
Mrs McDonald, Bredbury
Dear Sir
Car: Peugeot 206 sxi
"Overall, I was very satisfied using SMB. The staff are polite, helpful and friendly as well. Also, the repairs on the car were done to a high standard and my car probably works better now than when it went int!!
Each time SMB called, they talked me through every step of the way so I knew what was happening ~ and also delivered on promises. I will be recommending SMB to my friends and family."
March 2008
Ms Dean, Marple
Dear Sir
Car: Vauxhall Corsa
"I was very please that you were able to pick my car up from home and then drop it off at work. It came back clean and tidy and I was pleased with the work carried out:
February, 2008
Miss Wyatt, Macclesfield
Dear Sir
Car: Peugeot Van
Thanks for doing such a good job to my van. Cheers!
January 2008
Mr Henry, Macclesfield
Dear Sir
Car: Ford Focus Zetec
Great job and great service. Thank you
November 2007
Mr McMillan, Manchester
Dear Sir
Car: Hyundai Terracan
I am just delighted with everything, the repair, the service, the cleanliness of my car on its return. Thank you.
October 2007
Mrs Stafford, New Mills
Dear Sir
Car: Renault Clio
My car was brought in for repair to your centre a few weeks ago and I just wanted to thank you for the prompt repairs and great customer service. Many thanks again, R. Kelly
September, 2007
Miss Kelly, Stockport
Dear Sir
Car: Skoda Octavia
May I thank you for delivering my car back to my home address and the valet that you gave it. Thanks for the way that you handled the whole situation from beginning to end.
August 2007
Mr Maguire, Macclesfield
Dear Sir
Car: Vauxhall Astra
A fantastic job ~ it doesn't seem as if it had been damaged. Thanks!
July 2007
Mrs Pond, Denton
Dear Sir
Car: VW Golf
Thank you so much, great service. You really looked after me and my car. I would definitely recommend you to a friend.
June 2007
Miss Gibbons, Romiley
Dear Sir
Car: X-type Jaguar
This is just to say that my repair was entirely satisfactory. I also want to say that all the members of your staff that I met were extremely courteous and pleasant, much better than the usual garage attitude. Thank you once again.
May 2007
Mr Butler, Hazel Grove
Dear Sir
Car: Peugeot 106
I am very pleased with the work done and the speed in which it was all completed. Excellent service.
April 2007
Mr Lawrence, Stockport
Dear Sir
Car: Ford Fiesta
I'm very pleased with the service and the repairs, my car is like brand new now, thank you!
March 2007
Miss Bickerdike, Stockport
Dear Sir
Car: Citroen Picasso
I would like to thank everyone at SMB for all the hard work that was put into the repair of my car. I really appreciate everything that you did for me, the service, collection and delivery of the vehicle, everything. Thank you for doing such an all round good job.
February, 2007
Mr Smith, Gorton
Dear Sir
Car: Nissan Primera
The repair was a excellent. The condition of the car on its return was very good, both internally and externally, much better than I expected it to be! I would be very happy to recommend your services, thank you for a job well done.
January 2007
Mr Thomas, Cheadle Hulme
Dear Sir
Car: Renault Scenic
The repair work following a rear end collision is superb. Looks as good as new. Thank you for an excellent job. Ed McMellon
January 2007
Mr McMellon, Chorlton-cum-Hardy, Manchester
Dear Sir
Car: Renault Megane
Your service has been absolutely wonderful, I can't praise you enough. You provided 1st class service, sorted out a problem that transpired to be nothing to do with the repair, which in itself was absolutely superb. I believe in using local businesses and would have no problems whatsoever in recommending you to anyone else. Thank you for everything
December 2006
Mr. Hosler, Heaton Norris
Dear Sir
Car: Honda Jazz
"This company was first class, very polite staff, the people who came to collect & deliver the car were lovely, and the repair is fabulous, absolutely lovely. Would certainly recommend SMB"
November, 2006
Mr Brown, Bramhall
Dear Sir
Car: Volkswagen LT35
"The service was excellent and would recommend you, absolutely no problems about that. The repairs are superb"
November, 2006
Mr Steven Tilley, Hazel Grove
Dear Sir
Car: Peugeot 206
"I was delighted with the service and totally happy with the repair; I was kept informed throughout, I received follow up calls to keeping me up-to-date on the progress of the repair and when I came to collect the vehicle, all the paperwork was ready and waiting for me so I was in and out within 10 minutes. Absolutely delighted with everything, everyone was very helpful."
October, 2006
Mrs McGuire, Wilmslow
Dear Sir
Car:
Last week my car was put into your workshops for repair to the passenger door, on which I made an insurance claim.
I am just writing to express my appreciation for the standard of work done on the door, and also for the help and courtesy I received from the ladies who spoke to me on the phone, and the driver who delivered and collected my car.
Your good service is truly appreciated, and I would not hesitate to recommend you to any of my friends.
Yours sincerely
Edna Dodwell - Eccles
Dear Sir
Car: Ford Escort
Just a short note to thank you and your company for the excellent job you did repairing my car after my accident.
The car looks wonderful and is a credit to your workforce.
My very best wishes for the future to you all!
Roy Kitchen
Dear Sir
Car: MERCEDES T.
After a lifetime (40 years) working at all levels in the Motor Trade. I feel that I must write to you with my observations following the extensive repairs to my personal vehicle. As is natural with all car owners following repair work on their vehicles, and utilising my past experience and skill, I subjected the car to a comprehensive examination of the bodywork and mechanical work carried out by your company.
I could not find a single fault with the entire repair, the bodywork was superb, the paintwork superior to the manufacturer's original finish, and the mechanical work had been executed in such a manner that it was impossible to see that repairs had been carried out.
I must congratulate yourself and you staff and thank you for both the work program and for the very reasonable costs. Perhaps I should add that this is an entirely unsolicited Testimonial that should be available to any of your customers or contacts.
Yours gratefully
Charles A. Lock
What's New
SEPTEMBER 2007 ~ Winner of the Bodyshop Magazine 2007 ‘Customer Care Award’
SMB is proud to announce that at the 2007 National Bodyshop Magazine Awards ceremony, we were the successful winners of the prestigious ‘Customer Care’ category, beating over 40 other applicants nationwide.
We are understandably delighted with this accolade and pride ourselves on having won... continued